Lladro Retired Set of 2 DREAMY KITTEN 01007047 PUPPY DOG TAKE ME HOME 01007048. ALL OUR PRODUCTS ARE NEW AND PACKED WITH LOVE. We strive to dispatch all orders within 3-30 days. While we maintain a substantial stock in our warehouse, certain products may need to be pre-ordered. In the rare event of an item arriving damaged, refrain from discarding any boxes or packaging.Please communicate with us within 24 hours of receiving the damaged item, as it needs to be recorded promptly upon arrival. NOTIFICATION AND COMMUNICATION: We will make reasonable attempts to notify you regarding the non-claimed product before implementing any charges. For any questions or concerns, please contact our customer service team. Thank you for your confidence in our store. If you have any further questions, feel free to reach out.